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Article: British Airways Says No to Bad Service, THE MOSCOW TIMES
- Article from:
- The Moscow Times (Russia)
- Article date:
- March 6, 2003
- Author:
CopyrightProvided by ProQuest LLC. (Hide copyright information)
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00-00-0000
British Airways announced Wednesday that it will start flying out
of
Domodedovo Airport on July 1, in a cross-town move that will cost
Sheremetyevo
one of its biggest clients.
British Airways said the main reason that it decided to switch
airports was a common passenger complaint: shoddy service.
"We in BA have decided to make this move because customer service
is
key to our business and to our success," said Daniel Burkard, British
Airways
commercial manager for Eastern Europe.
"Domodedovo is a modern, user-friendly airport with a high level
of
customer appeal. It has state-of-the-art facilities, a good infrastructure,
excellent transfer service and is ...
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Article: Sheremetyevo Director Sacked, THE MOSCOW TIMES
The Moscow Times (Russia);
November 4, 2002 ;
624 words
... ... Saturday fired the general director of Sheremetyevo, the nation's largest airport. The board of state-owned Sheremetyevo voted to sack Sergei Belyayev after ... term renovation strategy for Sheremetyevo- 2. But Belyayev apparently moved ...
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