Article: Hypermarket switches DVD player

GREGORY, of Teluk Panglima Garang, bought a new DVD player from Tesco hypermarket at Bandar Bukit Tinggi in January last year.

However, after using it for six months, the DVD player malfunctioned.

"I returned the DVD player to Tesco's customer service counter as it is under one-year warranty. I was hoping they could repair it quickly," he says.

After a week, GREGORY went to collect the DVD player but was told that the machine had not arrived. He claims the staff said they did not know the status of the player.

"I want to know what happened to my DVD player, and whether they have ...

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