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Article: Avaya expertise recognized at Middle East Call Centre Awards
- Article from:
- Al Bawaba
- Article date:
- July 7, 2008
CopyrightCopyright 2008 Al Bawaba. Provided by ProQuest LLC. (Hide copyright information)
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Avaya expertise recognized at Middle East Call Centre Awards
Avaya's global leadership in the contact centre space was
reiterated at this year's Middle East Contact Centre Awards, with 12
of the 16 awards presented going to companies that rely on Avaya's
industry leading contact centre solutions.
Organized by Insights, the only call centre professional services
organization in the Middle East, the awards recognize the
performance and service excellence of the best call centres in the
region.
The challenges of implementing a new toll road system in Dubai
and the efforts in setting up a contact centre to manage it were
recognised when the Roads & Transport Authority's (RTA) Salik call ...