Article: American Express Is Drawn and Third-Quartered for Someone Else's Goof

The folks at American Express Co. ought to adopt a new corporate slogan. Instead of "Don't leave home without it," they should borrow the Morton Salt line: "When it rains, it pours."

And it's been pouring on American Express lately, what with firings, personnel shuffles and huge losses at its Optima credit card business, the first-ever loss at its vital Travel Related Services division and the departure of that division's top executive. Not to mention merchants complaining about the fees that the company charges for American Express card charges, or the opinions of Moody's Investors Service Inc., which yesterday lowered the rating on $7 billion of American Express debt, citing problems ...

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