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oracle announces significant enhancements in support platform capabilities
- Article from:
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Al Bawaba
- Article date:
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November 26, 2007
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Copyright informationCopyright 2007 Al Bawaba. Provided by ProQuest LLC. (Hide copyright information)
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oracle announces significant enhancements in support platform
capabilities
Newest Version of Software Configuration Manager Enables Highly
Personalized and Proactive Customer Support
Today, Oracle announced another major step in its commitment to
continuously improve the way customer support in the software
industry is delivered with the general availability of the next
release of its Software Configuration Manager platform.
Lightweight and secure, Oracle Software Configuration Manager
collects and integrates detailed and dynamic system configuration
information that enables Oracle to deliver highly automated and
personalized support. It also lays the foundation for a more fully ...