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oracle announces significant enhancements in support platform capabilities

oracle announces significant enhancements in support platform capabilities

Newest Version of Software Configuration Manager Enables Highly Personalized and Proactive Customer Support

Today, Oracle announced another major step in its commitment to continuously improve the way customer support in the software industry is delivered with the general availability of the next release of its Software Configuration Manager platform.

Lightweight and secure, Oracle Software Configuration Manager collects and integrates detailed and dynamic system configuration information that enables Oracle to deliver highly automated and personalized support. It also lays the foundation for a more fully ...

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