Article: Paying the price - GBP 1.2bn a year

INSURANCE claims are falling short by up to GBP 1.2 billion a year, new research reveals.

A study, commissioned by MoneyExpert.com, found that around 5.74 million home insurance customers were not paid the full amount they claimed for in the past five years, with shortfalls amounting to around GBP 3.59bn. More than 5.07 million car claims were also not met in full, after taking into account excesses agreed with insurers. That meant drivers were out-of-pocket ...

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