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Article: Consumer Reports' Annual Cell Phone Survey Shows Problems With AT&T/ Cingular Merger
- Article from:
- U.S. Newswire
- Article date:
- December 5, 2005
CopyrightCopyright 2005 U.S. Newswire. Provided by ProQuest LLC. (Hide copyright information)
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YONKERS, N.Y., Dec. 5 /U.S. Newswire/ -- The recent AT&T/Cingular
merger has brought a whole new cache of problems, according to
Consumer Reports' annual cell phone report published in the January
2006 issue of the magazine. Consumer Reports' survey of more than
50,000 cell-phone users in 18 metropolitan areas across the country
shows that overall satisfaction with cell-phone service hasn't
improved in the past few years and that cell phone service remains
near the bottom of the list for all services that Consumer Reports
rates. Only 47 percent of respondents said that they were completely
or very satisfied with their cell-phone service, one of the lowest
showings for any type of service ...