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Article: Tackling troubles The body which manages thousands of homes across North Lincolnshire has set up a new system to deal with residents' queries.
- Article from:
- Scunthorpe Evening Telegraph
- Article date:
- August 23, 2007
CopyrightCopyright 2007 Scunthorpe Evening Telegraph. Provided by ProQuest LLC. (Hide copyright information)
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The body which manages thousands of homes across North
Lincolnshire has set up a new system to deal with residents' queries.
North Lincolnshire Homes says the scheme will mean it can deal
more effectively and efficiently with tenants' problems.
The fresh protocol gives staff roles for people to deal
specifically with councillors - as well as MPs and other stakeholders
acting on behalf of residents. It will also include a regular e-news
bulletin to keep them informed of developments and achievements.
The move has come after North Lincolnshire councillor for Burton-
Upon-Stather and Winterton, Allan Smith, came to the Scunthorpe
Telegraph claiming he had regularly been 'snubbed' by North ...