Article: A few steps can reduce catastrophic medical bill

While visiting her mother in the hospital in 2004, Susan Hollifield complained of a terrible headache and collapsed.

Diagnosed with a brain aneurysm, Hollifield was flown to Wake Forest University Baptist Medical Center for surgery and remained in the intensive-care unit for a month, followed by nearly a year of rehabilitation.

While Susan's husband, Dwight, spent long hours with his wife, their mailbox was filling with medical bills that eventually totaled about $500,000, including a single hospital bill for $174,000 that the Hollifields thought they were obliged to pay.

Dwight was prepared to withdraw the money from the couple's retirement accounts. But then he consulted Pat Pane, of ...

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