Article: 'Oh wait, I forgot to mention this pain' Med schools teach doctors to prevent 'doorknob' effect

The four familiar words physicians always dread come when the office visit is ending, doctor's pen clipped back onto the white coat pocket and hand reaching for the door.

"Oh, by the way," the patient says.

What comes next could be as innocuous as a harmless freckle -- or a bombshell.

"You're walking out the door, and they say, 'Oh, I've got this chest pain I meant to tell you about,' so you have to go back into the room and start over again," said Dr. John Bonavia, a family doctor at Columbia St. Mary's-River Glen clinic in Milwaukee.

Physicians call it "the doorknob phenomenon."

Doctors' rushed schedules and patients' natural reluctance to reveal frightening or embarrassing symptoms make ...

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