Newspaper article from our research archive:

Danger: Bad 911 directions

Twice within 7 weeks, the same data error misdirected local ambulances on life-and-death calls at the same home. Officials insist such mistakes rare. Marsha Wagner held her foster daughter in her arms.

The 2-year-old did not breathe.

Her heart did not beat.

Wagner's sister, Debbie Wagner, called 911 and they waited at their Little Britain Township home for help.

Two off-duty emergency medical responders in a personal car arrived within several minutes of the 911 call and performed CPR, but the child died.

Wakefield Ambulance's truck did not arrive until 18 minutes after the Feb. 4 call, according to Lancaster County-Wide Communications (LCWC).

Because of incorrect information in their ...

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