Article: Hospital settles with deaf patients on communication ; It will be required to provide interpreters

Concord Hospital will pay $100,000 in a settlement with six deaf people who say the hospital did not provide them with the services they needed to communicate with hospital staff, the U.S. Attorney's Office said.

The hospital will also establish a new program to provide more effective communication for people who are deaf or hard of hearing. Although the U.S. attorney determined that the hospital violated the Americans with Disabilities Act, the hospital did not admit to any liability as part of the settlement.

In a written statement, Concord Hospital CEO and President Michael Green acknowledged that the hospital needed to improve its services for the deaf and hard of hearing. "Concord ...

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