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Article: Getting a real, live human on the line Web sites help callers fed up with automated phone systems
- Article from:
- The Milwaukee Journal Sentinel (Milwaukee, WI)
- Article date:
- January 2, 2009
- Author:
CopyrightCopyright 2009 The Milwaukee Journal Sentinel. Provided by ProQuest LLC. (Hide copyright information)
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Press 1 if you've ever been trapped in phone-system purgatory.
Press 2 if you've ever yelled at an automated phone system or given
up in frustration before reaching a real person.
To help consumers escape the bondage of automated phone systems,
a couple of Web sites have been developed that list hundreds of
company phone numbers and ways to reach a real person when calling
them.
More Wisconsin companies are showing up on sites such as
www.get2human.com and www.dialahuman.com.
The get2human list includes the Journal Sentinel, Midwest
Airlines, Harley-Davidson Inc., Lands' End, We Energies and AT&T.
Some companies are praised for their automated phone systems,
while others are criticized ...