Article: Abu Dhabi Judicial Department (ADJD) Appoints Global Firm to Boost Customer Satisfaction

Abu Dhabi Judicial Department (ADJD) Appoints Global Firm to Boost Customer Satisfaction

The Move is Part of ADJD Five-Year Strategic Plan for Upgrading Customer Service to World-Class Standards

As part of its five year strategic plan launched earlier this year, the Abu Dhabi Judicial Department (ADJD) has signed an agreement with a global consulting firm to further enhance its customer service delivery capabilities.

The agreement calls for the implementation of the International Customer Service Standard, the globally accepted benchmark for customer service excellence.

Explaining the significance of the agreement, H.E Sultan Al Badi, Undersecretary of the Abu Dhabi Judicial Department ...

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