Article: BUSINESS NOTES

The Maryland and DC Credit Union Association recently presented its 2009 Trailblazer Award for Excellence in Marketing and Communications to the State Employees Credit Union.

The award recognizes credit unions for creatively marketing and communicating products, services and activities. SECU won for its Conversion Communications Plan that was employed last year to inform consumers of SECU's system upgrades and enhanced online services, according to a release. The plan utilized prevailing communication channels and incorporated branch visual merchandising, along with Web communications to provide real-time information, that ticked down the counter until the moment of conversion.

Forty-seven ...

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