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Article: FORBES FIVE STAR AWARD: ; SHOOTING FOR A STAR; The Greenbrier taps Sea Island executive in bid for highest rating given to resorts
- Article from:
- Charleston Gazette
- Article date:
- September 3, 2009
- Author:
CopyrightCopyright 2009 Charleston Gazette. Provided by ProQuest LLC. (Hide copyright information)
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The Greenbrier's new owner has taken another step in his quest to
restore the resort's five-star rating.
Jim Justice, who purchased The Greenbrier in May, has hired
Patricia Jenkins to lead the resort's effort to regain Mobil Travel
Guide five-star status.
"It's a challenge, and we're going to meet that challenge,"
Jenkins said Wednesday. "It's important to remember this is about
the guest and service first."
Jenkins comes to The Greenbrier from Sea Island Resorts in
Georgia, where she headed service and quality initiatives that led
to Mobil five-star ratings at four Sea Island properties - The
Cloister hotel, The Cloister Spa, Georgian Room restaurant, and The
Lodge at Sea Island Golf Club.