Article: Globe North community bulletin board

Amesbury

SERVICE AT YOUR FINGERTIPS - The town has launched an online Citizens' Support Center. The 311 system allows residents to ask questions or submit work requests on the city's website and track their progress online. Requests not responded to in specified amounts of time are reported to department managers, division directors, or the mayor's office. The system is set up to take requests related to public works, including roads, sidewalks, parks, water, sewer, and trees; health complaints for housing, food establishments; and animal control requests. "My goal is to expand the ways in which residents can interact with local government. With this system, folks can make and track ...

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