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Article: Health Plans Get Only So-So Reviews
- Article from:
- The Washington Post
- Article date:
- October 13, 2009
CopyrightCopyright 2009 The Washington Post. This material is published under license from the Washington Post. All inquiries regarding rights should be directed to the Washington Post. (Hide copyright information)
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With health-care reform center stage in Washington, one question
in the debate is whether people's current health insurance coverage
will suffer. But guess what? Consumers aren't that enthralled with
their current insurance to begin with.
In a recent Consumer Reports survey, only 64 percent of readers
said they were very or completely satisfied with their plan. That's
a lukewarm response and a slight drop from the 67 percent who
responded the same way in CR's 2007 report. In the context of all
the services that CR rates, that puts consumer satisfaction with
health insurance below pharmacies and real estate agents.
These findings from the Consumer Reports National Research Center
were based ...