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Article: Library's high-tech boost pays off Gadgets help shrinking staff serve more customers
- Article from:
- The Milwaukee Journal Sentinel (Milwaukee, WI)
- Article date:
- October 15, 2009
- Author:
CopyrightCopyright 2009 The Milwaukee Journal Sentinel. Provided by ProQuest LLC. (Hide copyright information)
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By STEFANIE SCOTT
Efficiency through technology -- that's a phrase people often
used to justify spending big money on everything from software to
machines.
But the Wauwatosa Public Library has proven its investment was
well spent. In the three years since it implemented the $300,000
radio frequency identification system, the library has lost staff
but still managed to handle increased customer use.
For library patrons, the most evident aspects of the RFID system
are the self-checkout stations. At this point, more than half of
cardholders check out materials using the technology, Library
Director Mary Murphy said.
Fast, efficient checkout
Because of a microchip attached to each of the ...