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Article: Lost in Their Space; Customers Have to Ransack Department Stores From Tops to Bottoms
- Article from:
- The Washington Post
- Article date:
- July 14, 2002
- Author:
CopyrightThis material is published under license from the Washington Post. All inquiries regarding rights should be directed to the Washington Post. (Hide copyright information)
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I find most department stores to be overwhelming. On the rare
occasion when I walk into one looking for clothes for myself, I
never know where to start and worry that I'll spend the precious hour
I have looking in the wrong place and finding nothing useful.
Consider what's involved in searching for a pair of black pants.
It's probable that before long I would find a section with nice
trousers. But walking around further I'd find black pants hanging in
all kinds of mini-departments dedicated to specific designers -- two
here, three there -- before reaching a whole new section of
moderately priced clothes with a number of pairs just as nice as the
more expensive ones I hit upon first. ...