Article: Amazon's Special Talent Could Be Its Ticket to Profitability

Amazon.com is not only a new-economy company, it's also a new- English and new-math company -- a place where words and numbers have unconventional meanings.

Two hard truths are at the heart of Amazon's problems. First, like most Internet outfits, Amazon shouldn't have become a public company before it had a profitable business. Second, I think it overexpanded into a hodgepodge of new businesses ranging from lawn furniture to faucets because the buzz phrase in 1999 was "top-line growth." That means sales -- but not necessarily profits. Amazon wanted to grow, the money was there, Amazon took it. Things got out of control, leading to last year's $1.4 billion loss. Now that the Internet bubble ...

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