Article: Fashion: It's not just a load of old junk mail The direct marketing business is no longer the poor relation of advertising. By Helen Jones

TO THE uninitiated, direct marketing probably means little more than the torrents of junk mail that pour through the letterbox urging you to buy books that you don't want or insurance policies that you don't need.

But direct marketing is becoming increasingly sophisticated and spans everything from direct mail to telemarketing and direct response television advertisements. It is no longer the preserve of mail order outfits offering limited edition figurines or holiday firms selling "once in a lifetime" trips down the Nile, but is used by major companies such as British Airways, Tesco and Ford.

"The smart companies of the future are those that will explore new methods of reaching customers ...

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