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Article: PASSENGER POWER: Please explain yourself, Sir Richard `The Independent on Sunday' invites the Virgin rail boss to answer our angry readers' many complaints
- Article from:
- The Independent (London, England)
- Article date:
- September 17, 2000
- Author:
CopyrightCopyright 2000 The Independent - London. Provided by ProQuest LLC. (Hide copyright information)
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HUNDREDS OF readers have written to our Passenger Power campaign
in the four months since it began giving voice to their anger about
the shoddy treatment they receive from all sectors of the British
transport industry.
But one subject dominates: Sir Richard Branson has attracted an
astonishing mailbag of complaints about poor time-keeping,
overcrowded and filthy carriages, and the quite extraordinary cost of
many journeys on his West Coast Mainline and Cross Country rail
franchises.
The editor of The Independent on Sunday, Janet Street-Porter, last
week personally invited Sir Richard to meet our readers and answer
their many criticisms.
He has already suffered from some very public ...