Article: Cleaning House In Covent Garden; London's Royal Opera Spruces Up Its Venue, and Its Act

They're supposed to be producing grand opera, not soap opera. Over the past three years, the Royal Opera House, Covent Garden--one of Britain's great cultural institutions--has been spiraling into chaos. It has been pitiful to watch.

For the moment, the company is homeless, its venerable theater shuttered for refurbishment. Worse, it went through a string of inept, bickering administrations, whose every flaw was shouted by the British press. It was investigated by the House of Commons. Bankruptcy was a frighteningly real scenario. The 1999-2000 season had been canceled altogether. It took an American crisis management specialist to plug the leaks and convince the Brits that their operatic ...

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