Article: Bad communication

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Bad communication

Wednesday, April 19, 2000

Three of 17 cruise ships involved in accidents during the past three years experienced "major communications problems or language barriers between the passengers and the crew," according to a preliminary survey by the U.S. Coast Guard.

"There's still an inability of crews to provide proper safety instructions (to passengers)," Coast Guard Capt. Alan Moore told cruise line executives at a recent convention in ...

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