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Article: City needs wake-up call over slow 911 response; It took an appalling 26 minutes for dispatchers to direct police to a bloody brawl.
- Article from:
- Chicago Sun-Times
- Article date:
- July 20, 2007
CopyrightCopyright 2007 Chicago Sun-Times. (Hide copyright information)
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Scottsdale residents have every reason to be furious over the
lame response to Saturday's 911 call from Durkin Park. It took an
appalling 26 minutes for dispatchers to direct police to a bloody
brawl. The melee left a 16-year-old boy in a coma and eight other
people in the hospital after a teenager drove an SUV into a crowd.
Officials said the response time on top-priority calls like this
should be 2 to 3 minutes. In this case, dispatchers received 51
calls between 10:19 p.m. and 10:45 p.m.
At a heated meeting Wednesday night in a neighborhood church,
police and emergency management officials offered the usual
assurances to about 800 residents. Two 911 dispatchers were put on
leave. ...