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Article: MAYOR WANTS BETTER SERVICE FROM UTILITY
- Article from:
- The Boston Globe (Boston, MA)
- Article date:
- July 6, 2001
- Author:
CopyrightCopyright 2001 The Boston Globe. Provided by ProQuest LLC. (Hide copyright information)
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Taking another swipe at Boston's electric utility, Mayor Thomas M.
Menino yesterday urged the state attorney general to help force
electric distributors to be more customer-friendly.
With South Boston businesses without power yesterday afternoon and
thousands of homeowners in Hyde Park, Mattapan, Brighton, and
Dorchester down for much of the weekend, the mayor issued his second
complaint of the week about poor customer services from NStar, the
city's lone electric distributor.
"Where does deregulation work? The consumer always loses," said
Menino, whose own Hyde Park home was in the dark for about four
hours.