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Businesses Sold on 'Emotional Intelligence
- Article from:
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Yakima Herald-Republic
- Article date:
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March 20, 2004
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Copyright informationCopyright 2004 Yakima Herald-Republic. Provided by ProQuest LLC. (Hide copyright information)
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By Benedict Carey
Los Angeles Times
Do you realize how your feelings affect your judgment? Can you
openly acknowledge your weaknesses? Do you have "presence"?
More to the point: Would your co-workers and boss agree with your
answers?
It's worth thinking about. Because in the last 10 years, these
kinds of inquiries have made their way into employee development
programs, management coaching seminars and selection criteria for
upper-management positions. The answers help measure what is one of
the most popular concepts in workplace psychology: emotional
intelligence.
Daniel Goleman, a journalist and author of the 1995 best-selling
book "Emotional Intelligence," describes this quality as a type ...