Article: A longitudinal study of upward feedback

This study followed 92 managers during four administrations of an upward feedback program over 2.5 years. Managers' whose initial level of performance (defined as the average rating from subordinates) was low improved between Administrations 1 and 2, and sustained this improvement 2 years later. Most of the performance improvement occurred between the first and second administrations of the program. The observed performance improvement could not be attributed solely to regression to the mean and was unrelated to the number of times, or when, the managers received feedback. Our results suggest that the continued administration of an upward feedback program can result in sustained change over ...

Related newspaper, magazine, and journal articles:

 
 
Newsweek Harper's Magazine The Washington Post Chicago Tribune Crain's Chicago Business PRNewswire Pediatric News The Nation Advertising Age The Economist (US) A FREE trial gives you access to over 80 million articles! Access over 6,500 publications with a FREE trial!