Article: Diary

Please hold the line while we try to connect you. The number you are calling knows you are waiting.' This bright lady's voice often assails me through the telephone. Who is she? She sounds very like the girl who used to present Blue Peter, yet is she quite trustworthy? Does the person I am calling really know I am waiting? Temporarily unavailable persons have never subsequently told me they knew I was hanging on. I think this is a recorded message, since the lady's voice always seems to have the same inflection, though this morning I detected the very slightest hint of suppressed laughter, even mockery. Is she trying hard enough to connect me? How hard is she trying? For many years there ...

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