Article: Revamping charity care strategies helps manage impact of uninsured population

Simplifying qualification procedures, improving communication and enhancing transparency maximizes charity care, minimizes bad debt

IN THE PAST TWO YEARS, not-for-profit hospitals have faced increasing scrutiny from a variety of sources. Lawsuits alleging unfair billing practices for the uninsured, congressional hearings regarding hospitals' tax-exempt status, federal and state legislative policies regulating hospitals' provision of charity care and front-page articles in major newspapers outlining overly aggressive efforts to collect payments from uninsured patients have all conspired to put this healthcare sector on red alert.

At the same time, these hospitals, some of which serve as the ...

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