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Article: Crisis leadership
- Article from:
- T + D
- Article date:
- March 1, 2002
- Author:
CopyrightCopyright American Society for Training and Development Mar 2002. Provided by ProQuest LLC. (Hide copyright information)
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Since September 11, business leaders have been reassessing how well prepared they are to lead.
John P. Kotter, Harvard Business School professor and author of Leading Change, says that when a crisis develops, people tend to react immediately to try to solve it. "Conducting business as usual is very difficult if the building seems to be on fire," wrote Kotter, unknowingly prophetic. "But in an increasingly fastmoving world, waiting for a fire to break out is a dubious strategy."
When economic and political environments are relatively stable, handling new initiatives promptly isn't an essential element for success. Says Kotter, however, "The problem for us today is that stability is no ...