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Article: Fast Lane: Steven Staller, He's the man
- Article from:
- Smart Business Broward/Palm Beach
- Article date:
- December 1, 2006
- Author:
CopyrightCopyright Smart Business Network Dec 01, 2006. Provided by ProQuest LLC. (Hide copyright information)
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Whether you're a customer of Docutek Imaging Solutions Inc. or one of its 90 employees, Steven Staller wants to hear from you.
"I answer the phone," says Staller, president of the office equipment and technology provider. "Even if it's a problem, it's an opportunity. I know for a fact that sometimes you have to go right to the top to get things answered properly."
That attitude has helped grow Docutek's revenue 390 percent over the past three years, to $11.5 million in 2005. But Staller knows how quickly that could change if he doesn't have the right people on board.
"If you have people that don't treat clients like you want them to, they are going to ruin the business for the person who ...