Article: Open-Source Business Models a Sweet Fit for Web 2.0, SugarCRM says; The open-source business model fits in well with the concept of Web 2.0, says John Roberts, the CEO and co-founder of SugarCRM.

SAN FRANCISCO-The open-source business model fits in well with the concept of Web 2.0, John Roberts, the CEO and co-founder of SugarCRM, told attendees at the Web 2.0 conference here on April 16.

Admitting that he did not know exactly what Web 2.0 meant when he started working on his presentation titled "Open Source Business Models for Web 2.0," Roberts said that the more he learned about the topic, the more he realized that SugarCRM qualified as such a company with its commercial open-source business model.

SugarCRM uses a distributed development cycle, where the code is written publicly and then taken in-house, customized, packaged and made available to customers. "It's all about ...

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