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Article: Same content, different day
- Article from:
- RV Trade Digest
- Article date:
- April 1, 2007
- Author:
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Copyright informationCopyright Cygnus Publishing Apr 2007. Provided by ProQuest LLC. (Hide copyright information)
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Your business, like ours, depends on the flow of information. Whether ordering parts, scheduling service appointments, following up on sales leads or recording hours worked for employees; it all depends on the efficient, smooth flow of orderly communications.
Over the last 10 years we realized the need for communication hasn't changed, but that the pace and volume has. How many of you have a Blackberry? How many of your kids or younger staff members use instant messaging? What they're doing isn't that much different than what an earlier generation did on the phone or in letters.
If you look back 10 years, my guess is that you wonder how you ever got your job done without the databases of ...