Article: Google Gears Reflects Demand for Offline Data Access; News Analysis: Experts say SAAS vendors may take the lead in a move to provide customers with seamless offline data access via smart phones or other technologies.

Google Gears, the recently released open-source technology that lets developers create offline Web applications, is one more indication that on-demand application users are looking for more offline capabilities.

What's needed, according to industry analysts, are improved development environments that enable companies to more seamlessly give users offline access to diverse data sources from on-demand and legacy data systems through the latest communication technologies, such as smart phones.

While established SAAS (software as a service) vendors like Salesforce.com, NetSuite and RightNow Technologies have had offline capabilities for a number of years-Salesforce.com introduced its Offline ...

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