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Article: Top 3 Vista Support Issues; Windows Vista has created a growing market for online tech support startups.
- Article from:
- eWeek
- Article date:
- July 20, 2007
- Author:
CopyrightCopyright (c) 2007 Ziff Davis Media Inc. All Rights Reserved. Originally appearing in eWEEK.com. Provided by ProQuest LLC. (Hide copyright information)
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As consumers gradually upgrade to Windows Vista, tech support firms are beginning to field an increasing number of calls from consumers looking for help with Microsoft's new operating system.
"Vista-related tech support is currently a small but expanding part of our business," said Anthony Rodio, a senior vice president at SupportSoft, which runs Support.com, a site which aims to undercut in-home and in-store tech help services. "As adoption rates continue to grow over the next year, and more consumers upgrade to the new system, we expect to see the number of Vista-related calls increase significantly," he said.
Click here to read more about how security is driving Vista adoption.
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