Article: E-government work force planning: A pilot study

In their drive to respond to e-government requirements, organizations face three critical human capital management questions: How will the implementation of e-government affect our work force? Does our existing work force have the capability to become an e-government work force? What strategies and resources are needed to ensure our future work force competency/ capability requirements are met? This article discusses how one federal agency conducted two pilot e-government work force assessments to answer these questions. Like many government organizations striving to address a variety of strategic, operational and organizational factors, the U.S. Department of Labor (DOL) faces the ...

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