|
|
Article: The Quality Learning Curve: An Approach to Predicting Quality Improvement in Manufacturing and Services
- Article from:
- Journal of Global Business Issues
- Article date:
- July 1, 2007
- Author:
CopyrightCopyright Journal of Global Business Issues Summer 2007. Provided by ProQuest LLC. (Hide copyright information)
|
ABSTRACT
This paper is a study of the potential of the learning curve to describe and predict quality improvement in manufacturing and service operations. A basic set of ideas is proposed in order to position the quality learning curve in its new role. The methodological issues of going from a classic learning curve to a quality learning curve are discussed together with various suggested applications, both in manufacturing and service systems.
INTRODUCTION
The learning curve is often thought to be applicable to some kind of manufacturing activity to achieve efficiency in terms of producing quantity and/or decreasing unit cost. Studies associating the learning curve with quality and ...