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APPLYING MARKUS AND ROBEY'S CAUSAL STRUCTURE TO EXAMINE USER TECHNOLOGY ACCEPTANCE RESEARCH: A NEW APPROACH

ABSTRACT

In this paper, we examine prior research on user technology acceptance from the perspective of theoretical structures based on Markus and Robey's causal structure. Prior studies usually take a technology imperative perspective, use variance theories, and emphasize the micro level of analysis. We argue that this combination is limited. This may lead to some inconsistencies and limited explanatory powers in the existing studies. We propose an alternative "emergent perspective - process theories - mixed level of analysis" approach to study technology acceptance phenomena. To demonstrate how the new approach can be used to guide research, a new research model is proposed and several ...

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