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Article: Building Quality through Part Traceability
- Article from:
- Supply & Demand Chain Executive
- Article date:
- August 1, 2007
- Author:
CopyrightCopyright Cygnus Business Media Aug/Sep 2007. Provided by ProQuest LLC. (Hide copyright information)
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Automotive supplier ByTec helps a tier-one customer attack warranty costs by leveraging the track and trace capabilities in a Web-based MES
In the fall of 2004 Visteon was searching desperately for a new supplier for the unitized center bearing (UCB) used on Ford F-150 trucks and the new Mustang. It was re-sourcing the UCB because the previous supplier had serious quality problems, which exposed shortcomings in its inventory control and increased the potential of future warranty costs to Ford.
ByTec, Inc., located in Clinton, Mich., pitched to Visteon that it could handle the business. ByTec knew it had the experience and ability to make the part, but Visteon demanded more than production ...