THE EFFECT OF TEACHER COMMUNICATION AND COURSE CONTENT ON STUDENT SATISFACTION AND EFFECTIVENESS

ABSTRACT

The effectiveness of student evaluation of faculty (SEF) has received increasing attention from the academics. In light of this, the present study advances the contributions to the literature in two ways: a) it provides a conceptualization of the constructs in a SEF instrument by discriminant and convergent validity and reliability of the measures, and (b) simultaneous analysis of instructor-wise and class-level analysis of correlates of evaluations. This study examined the relative influence of class-level and individual-level perceptions of communication, course content, fairness in grading exams on perceived satisfaction and effectiveness of instructors. Based on the SEF ...

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