Article: Patent and Trademark Office Seeking IT Help Desk Support in Virginia

Article: Patent and Trademark Office Seeking Tier 1 IT ...
US Fed News Service, Including US State News;  February 29, 2008 ;     369 words ... ... Va., Feb. 29 -- The Patent and Trademark Office said it was soliciting Information Technology Help Desk Tier 1 support services for the Chief ... Department of Commerce, Patent and Trademark Office, Office of Procurement, P. O. Box ...

Article: Support.com Announces Agreement with Compaq for Global ...
Business Wire;  January 31, 2000 ;     700+ words ... ... Professional Services global help desk that includes the entire ... as a part of our global help desk we can use the Internet ... leading, multi-lingual help desk. This includes a support ... the U.S. Patent and Trademark Office.

Article: New Jersey Inventors Develop Voice-Enabled Help ...
US Fed News Service, Including US State News;  April 3, 2007 ;     495 words ... ... dialog service. According to the U.S. Patent & Trademark Office: "The service comprises an automatic speech recognition ... 308-4357 for assistance from a U.S. Patent & Trademark Office Customer Service Representatives and/or access to the ...

Article: Titan Awarded $70 Million Subcontract to Support the U.S. Patent ...
PR Newswire;  February 10, 2003 ;     700+ words ... ... owned small business, to support the U.S. Patent and Trademark Office (USPTO) on the Facilities Management and End User Support ... of intellectual property. By providing services such as a help desk, network server administration, network management, UNIX ...

Article: Help Desk Institute Announces 'Star Series' ...
PR Newswire;  February 7, 2000 ;     700+ words ... ... Internationally Recognized Certification For Help Desk Professionals COLORADO SPRINGS, Colo., Feb. 7 /PRNewswire/ -- Help Desk Institute (HDI), the world's ... recognized certification program for help desk professionals. In order to create ...

Article: Help Desk 2000 Partners with New Horizons Computer ...
PR Newswire;  May 28, 1998 ;     700+ words ...New Horizons Will Now Offer Help Desk Training and Certification Courses ATLANTA, May 28 /PRNewswire/ -- Help Desk 2000, the fastest-growing provider of training and certification for the Help Desk industry, today announces that New Horizons ...

Help desk technician.(information technology)(Occupation ...
Introduction to Information Technology Careers;  January 1, 2003 ;     700+ words ... ... demand for specialists to assist users. Help desk technicians interpret problems and provide ... analyze problems and resolve difficulties. Help desk technicians assist computer users with ... responding to these requests for guidance, help desk technicians must listen carefully to ...