Five steps to consumer-friendly better regulation

Five steps to consumer-friendly better regulation

Consumer Policy Review

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January 1, 2008 | Brooker, Steve; Cullum, Philip | Copyright

Sieve Brooker and Philip Cullum show how consumers - not business - should be put at the heart of the better regulation agenda

The government's better regulation agenda is all too often framed as being about business and reducing the quantity of red tape. But unnecessary regulation can harm consumers just as much as business, and effective regulation can benefit business as much as consumers. The real issue is about the quality and focus of regulation. This article looks at when regulation is justified and when alternative approaches might be in the consumer interest. Then it sets out five rules for consumer-friendly-better regulation, with examples of good practice for …

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