Many organisations, and particularly those in the manufacturing sector, are looking to integrate their Six Sigma programmes with other improvement activities such as lean manufacturing and TPM. Other companies such as those in the service sector have not historically implemented lean or TPM initiatives but are building aspects of this thinking into their approach to Six Sigma. This article contrasts the different approaches to improvement and considers the case for a more holistic approach than any single methodology can bring.

Six Sigma was pioneered by Motorola and further developed by companies such as General Electric. With almost half of GE's business being outside manufacturing and in ...

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