The path toward business improvement only begins with document imaging. The executives surveyed linked other advanced document management practices - including automated print/mail workflow, records management, enterprise-wide print/copy, mail and shipping, and legal discovery - with a high impact on key business drivers beyond operational improvement and cost reduction.

A vast majority of the executives surveyed also understand that managing documents throughout their lifecycle, from creation through distribution, printing, storage and destruction, helps improve business performance. However, the survey clearly shows that only a small percentage of organizations are highly effective in ...

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