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Lifetime learning drives body shop

DAVE'S AUTOBODY

Dave's Autobody of Galesburg, Ill., can measure its success in numerous ways - steady growth since its founding in 1977, a loyal customer base, quick turnaround times and low employee turnover. But a single key reason for the company's strong track record is owner Dave Dunn's ongoing willingness to look beyond the collision repair industry for ideas he can apply to his business. That big picture thinking - and the results it generates for his shop - led Dunn to start another venture, Masters Educational Services and Consulting, to spread his good ideas to others within the collision repair industry.

Dunn got his start in the collision repair business in the early 1970s when ...

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