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Running with Vendors

VENDOR RELATIONS

Forming a strong working bond with your vendors helps you win the race for better service and higher revenues

Though many collision repair businesses may not admit it, vendors of supplies, parts, tools and materials are like business partners. How efficiently a business runs, its margin of profit, cycle time and even employee productivity are all linked to how well our vendors operate. Shops depend on "just-on-time" delivery of parts from a vast array of vendors, since OEM, aftermarket, LKQ/used, shop supplies, paint material and specialized items are needed for specific individual jobs.

Technicians in collision management training often think that the number one complaint ...

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