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Management systems keep hospitals from meeting goals

Applying Lean and Six-Sigma can help eliminate wasted time and effort in treating heart attack patients

WHEN IT COMES TO TREATING heart attacks, time is a crucial component. Each minute between the onset of a heart attack and proper treatment can mean the difference between life and death. Yet only a fraction of patients who arrive at the nation's emergency departments suffering from ST-elevation myocardial infarction (STEMI) receive what the Centers for Medicare and Medicaid Services (CMS) consider quality care.

A time elapse of under 90 minutes between the patient's arrival at the hospital and intracoronary balloon inflation, otherwise known as door-to-balloon time, is imperative. ...

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