Abstract

In 1984, McFarlan suggested in his HBR article that a company might be able to use Information Technology (IT) to achieve strategic advantage in the marketplace. Although widely cited and recently elaborated on (Nolan & McFarlan, 2005), there is little empirical evidence to su pport it in the specific context of ERP (Enterprise Resource Planning) systems where IT is especially posed to have such a major impact. The objective of this study is to fill this gap, applying a contingency approach. The results, supporting Nolan and McFarlan (2005), show that while some ERP systems provide strategic advantage to some companies, ERP systems may not necessarily provide similar advantage ...

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